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Privacy Statement

Virginia Tech Electric Services is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Virginia Tech Electric Services Electric-Biz Web site and governs data collection and usage. By using the Virginia Tech Electric Services Electric-Biz website, you consent to the data practices described in this statement.

Collection of your Personal Information

Virginia Tech Electric Services collects personally identifiable information, such as your e-mail address, name, home or work address, Zip Code or telephone number. There is also information about your computer hardware and software that is automatically collected by Virginia Tech Electric Services. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Virginia Tech Electric Services for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Virginia Tech Electric Services Web site. Virginia Tech Electric Services encourages you to review the privacy statements of Web sites you choose to link to from Virginia Tech Electric Services so that you can understand how those Web sites collect, use and share your information. Virginia Tech Electric Services is not responsible for the privacy statements or other content on Web sites outside of the Virginia Tech Electric Services Electric-Biz and Virginia Tech Electric Services family of Web sites.

Use of your Personal Information

Virginia Tech Electric Services collects and uses your personal information to operate the Virginia Tech Electric Services Electric-Biz Web site and deliver the services you have requested. Virginia Tech Electric Services also uses your personally identifiable information to inform you of other products or services available from Virginia Tech Electric Services and its affiliates. Virginia Tech Electric Services may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Virginia Tech Electric Services does not sell, rent or lease its customer lists to third parties. Virginia Tech Electric Services does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Virginia Tech Electric Services Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Virginia Tech Electric Services or the site; (b) protect and defend the rights or property of Virginia Tech Electric Services; and, (c) act under exigent circumstances to protect the personal safety of users of Virginia Tech Electric Services, or the public.

Use of Cookies

The Virginia Tech Electric Services Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Virginia Tech Electric Services pages, or register with Virginia Tech Electric Services site or services, a cookie helps Virginia Tech Electric Services to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Virginia Tech Electric Services Web site, the information you previously provided can be retrieved, so you can easily use the Virginia Tech Electric Services features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Virginia Tech Electric Services services or Web sites you visit.

Security of your Personal Information

Virginia Tech Electric Services secures your personal information from unauthorized access, use or disclosure. Virginia Tech Electric Services secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Virginia Tech Electric Services will occasionally update this Statement of Privacy to reflect company and customer feedback. Virginia Tech Electric Services encourages you to periodically review this Statement to be informed of how Virginia Tech Electric Services is protecting your information.

Contact Information

Virginia Tech Electric Services welcomes your comments regarding this Statement of Privacy. If you believe that Virginia Tech Electric Services has not adhered to this Statement, please contact Virginia Tech Electric Services at vtes@vt.edu. We will use commercially reasonable efforts to promptly determine and remedy the problem.

 
 
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